MTRES FOODS LLC and MTRES HOLDING INTERNATIONAL LTD (“we”, “our”, or “us”) are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, store, disclose, and safeguard your information when you visit our website, communicate with us, or engage with our services.
We may collect and process the following categories of personal data:
Full name, company name, job title
Email address, phone number, postal address
Any other information you submit through contact forms, email, or job applications
IP address, browser type, device data, operating system
Date and time of your visit, pages viewed, referring URL
Interaction data via cookies and analytics tools
We process your personal data based on one or more of the following legal grounds:
Your explicit consent
The performance of a contract or pre-contractual measures
Legal obligations
Our legitimate interests (e.g., improving services, ensuring website security)
We use personal data for the following purposes:
Responding to inquiries and customer service requests
Sending marketing communications (if you have opted in)
Analyzing and improving our website functionality and user experience
Complying with legal and regulatory obligations
Internal administrative purposes, including audits and business planning
We do not sell, rent, or lease your data. We may share your data with:
Service providers and contractors under confidentiality agreements
Legal authorities, if required by law or in response to legal process
Our affiliates or subsidiaries for operational or business purposes
We use cookies and similar technologies to enhance user experience and track website performance. Types include:
Strictly necessary cookies
Performance and analytics cookies (e.g., Google Analytics)
Functional cookies
You can manage or disable cookies through your browser settings.
We retain your personal data only for as long as necessary for the purposes outlined in this policy or as required by law. When data is no longer needed, we securely delete or anonymize it.
You have the right to:
Access your personal data
Correct inaccurate or outdated data
Request deletion of your data
Withdraw consent at any time
Object to processing based on legitimate interests
Lodge a complaint with a supervisory authority
Your data may be stored or processed in jurisdictions where we or our service providers operate. In such cases, we ensure appropriate safeguards are in place to protect your information.
We use administrative, technical, and physical security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
Our website is not intended for children under 16. We do not knowingly collect personal information from minors without parental consent.
We may update this policy from time to time. Any changes will be posted on this page with the updated effective date.